Privacy Notice

LohasTea has created this privacy statement to demonstrate our commitment to your privacy. The following discloses our information gathering sequence in use by LohasTea.

Collecting your personal information

At LohasTea, it is our concern to protect customer information and to provide a safe and secure on-line ordering system. Our on-line ordering system is used to gather information about our customers, enabling us to provide the complete on-line ordering service.

No information will be collected from browsing our web site. Once you have registered on our web site. Your personal details will be stored in the LohasTea database to provide you with prompt assistance if you should call our office for support.

Our web server uses cookies if the customers’ browser allows. The cookie is only used for shopping session purpose, it is not used for collecting individual details. Our web site has disabled it's capability of accepting an order without using cookies due to security concern.

Using and securing your personal Information

We collect your contact information (name, address, e-mail address, and phone numbers) and financial information (paypal account), to process your order.

This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. LohasTea will not use this information for any other purpose than to complete a customer order, or to communicate with the customer to discuss associated problems or delays concerning their order(s).

All customer information is kept on a secure server and protected by firewall security systems.

E-mail Address

The E-mail address you submitted during an order will be used by LohasTea for the sole purpose of extended customer service. LohasTea will only use your E-mail address to communicate with you about the status, cost and shipping details, or any other changes required about your order. We may also send E-mails to customers for important events such as change of address etc.

Information Security Policy

In order to protect information security and ensure the continuity of this internet service to all users, this site offers the following security protection measures.

1. Adopt network intrusion detection system to monitor network traffic and to identify persons who intend to upload, change or damage the website information without proper authorization.
2. Setup Firewalls to prevent illegal intrusion, information damage or illegal usage of the websites, and to protect legal user rights.
3. Install Anti-virus software and check for virus regularly to offer users a safer website browsing environment.
4. Perform backup operation daily and save all data to the backup server.
5. Automatically receive and process all security notification emails from OS and application software vendors and install proper patch based on the suggestion of the notification.

Copyright

All content included on this site, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of LohasTea or its content suppliers and protected by international copyright laws.